We really appreciate your interest for our products.
We do wathever is possible to deliver products in perfect conditions, and we take care of every stage, from production to packaging to shipping to make this happen.
So we refund or replace items only if they are defective or damaged.
In case you receive the item with defects or damages, please report it as soon as possible: for obtaining a refund, items should be reported within 14 days of delivery.
For doubts, questions or inquiries, please contact us using our Contact page.